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Who We Are

Sold Sold Sold ("we", "us", "our") operates soldsoldsold.ca and works with homeowners across Canada to facilitate the sale of residential properties. This Privacy Policy explains what personal information we collect, how we use it, and how we protect it — in plain English, not legalese.

What We Collect

When you fill out a form or contact us directly, we may collect:

  • Your name
  • Phone number
  • Email address
  • Property address and details
  • Your timeline and situation (whatever you choose to share)

We do not collect payment information, SIN numbers, or any financial account details.

How We Use Your Information

We use your information solely to:

  • Respond to your inquiry about your property
  • Prepare and present an offer or options for your situation
  • Communicate with you throughout the transaction process

We will never contact you for unrelated marketing purposes without your explicit consent.

How We'll Contact You

When you contact us or submit a form, we may reach you by phone call, text message, and email about your property. Calls may be recorded for quality and record-keeping. Some calls may be answered by an AI assistant, which takes your details and books a time with our team.

You can stop text messages at any time by replying STOP, and unsubscribe from emails using the link in any email. Message and data rates may apply.

Who We Share It With

We do not sell, rent, trade, or share the personal information you submit through our forms (your name, phone number, email, property details, or situation) with third parties, advertisers, or lead aggregators. The only exception is if you choose to proceed with a transaction — in that case, your information is shared with the real estate lawyer handling your closing, as required by law.

Separately, we use third-party analytics and advertising tools (see "Cookies & Tracking Technologies" below) that may share limited, non-identifying technical data — such as which page you visited or which ad brought you to our site — with platforms like Meta (Facebook/Instagram) and Google, for the purpose of measuring ad performance. This is distinct from, and does not include, the personal details you submit through our contact forms.

Cookies & Tracking Technologies

Our website uses a small amount of tracking to understand how visitors find us and to measure the performance of our advertising:

  • Campaign tracking: when you arrive from an ad or link containing tracking parameters, we record which campaign referred you (stored temporarily in your browser's session storage) so we can see which ads are actually generating inquiries.
  • Site analytics: we use Vercel Web Analytics, a privacy-focused analytics tool that does not use cookies and does not track you individually across sites.
  • Advertising pixels: when we run ad campaigns on platforms like Meta (Facebook/Instagram) or Google, those platforms may place cookies or similar technologies on your device to measure ad performance and, where applicable, show you relevant ads. This is governed by each platform's own privacy policy in addition to ours.

You can control or block cookies through your browser settings, and you can manage how Meta uses your data for ads through Meta's own Ad Preferences page.

How We Store It

Form submissions are processed securely through Web3Forms and delivered to our team by email. We do not operate a database of seller records. Your information is retained only as long as necessary to service your inquiry or complete a transaction.

Children's Privacy

Our services are intended for homeowners and are not directed at children. We do not knowingly collect personal information from anyone under 18.

Your Rights

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Request access to the personal information we hold about you
  • Request that we correct inaccurate information
  • Request that we delete your information
  • Withdraw consent at any time

To exercise any of these rights, contact us at info@soldsoldsold.ca and we will respond within 30 days.

Questions

If you have any questions about this policy or how we handle your information, reach out directly:

📞 1 (587) 409-9500
✉️ info@soldsoldsold.ca